1. Privacy Policy

1.1 What Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details you provide when filling out forms.

• Technical Information: IP address, browser type, operating system, and website usage data.

• Marketing Data: Information about your interaction with our ads and preferences.

1.2 How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services

• To respond to your enquiries

• To send you relevant marketing and promotional materials (with your consent)

• To analyse website performance and improve user experience

• To comply with legal obligations

1.3 How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third-party providers, such as:

• Advertising platforms (Facebook Ads, Google Ads, Microsoft Clarity) to show relevant ads

• Analytics providers to understand how our website is used

• Service providers that help us manage our website and business operations

• Legal and regulatory bodies when required by law

1.4 Your Rights

You have rights over your personal data, including:

• Access: Request a copy of the personal data we hold about you

• Correction: Ask us to correct any inaccurate data

• Deletion: Request deletion of your data under certain conditions

• Objection to Processing: Opt out of marketing communications at any time

• Data Portability: Request a copy of your data in a structured format

To exercise your rights, please contact us at solarisedltd@gmail.com.

2. Cookie Policy

Cookies help us improve your experience on our website by remembering your preferences and collecting analytics data. Here’s a breakdown of the types of cookies we use:

2.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They allow you to navigate and use key features, such as:

• Remembering your cookie preferences

• Keeping your session active when filling out forms

• Ensuring website security and compliance

You cannot disable these cookies as they are required for the website to work.

2.2 Performance Cookies

We use these cookies to understand how visitors use our website and improve its performance. They help us:

• Analyse website traffic and user interactions

• Identify errors and improve functionality

• Enhance overall user experience

Examples: Google Analytics, Microsoft Clarity

You can disable these cookies in your browser settings.

2.3 Targeting & Advertising Cookies

These cookies help us and third parties show you relevant ads based on your browsing behaviour. They also limit the number of times you see an ad and measure the effectiveness of campaigns.

Examples of third-party providers:

• Facebook Ads (Meta Pixel)

• Google Ads

• Microsoft Advertising

You can manage or opt out of these cookies via your browser settings or the third-party platforms directly.

3. Managing Cookies

You can control or delete cookies at any time using your browser settings. For more details on how to manage cookies, visit www.aboutcookies.org.

If you have any questions about our Privacy & Cookie Policy, please contact us at:

• Email: solarisedltd@gmail.com

• Address: The Old Chapel, Chester St. Chesterfield, Derbyshire, S40 1DN.

• 0333 050 0506